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DoliSMS: Notes After Using It

I recently added the DoliSMS module to a Dolibarr backend to handle SMS for things like invoices, order updates, and payment reminders. It’s been a solid improvement for the people actually using the system.

I’m using it with Twilio, and setup was easy. When I had a couple of questions, Massaoud’s support was fast and straightforward — clear answers, no hand-waving.

The module handles both automated and manual messages, with templates and variables so you’re not rewriting the same texts over and over. One feature that’s been especially useful is the shared SMS inbox. Multiple permitted users can see and respond to messages in one place, which makes SMS usable for a team instead of feeling like a side channel.

From a dev standpoint, the module is clean. The API and provider connectors are simple, and it was easy to hook into existing workflows without fighting it.

It’s still under active development, updates are ongoing, and the code is well commented. Massaoud does great work, communicates clearly, and the module feels fairly priced for what it is.

10/10 — would recommend both the module and the dev.